UK Government’s advice for Coronavirus (COVID-19):
what you need to do

Stay at home
– Only go outside for food, health reasons or work (but only if you cannot work from home)
– If you go out, stay 2 metres (6ft) away from other people at all times
– Wash your hands as soon as you get home

Do not meet others, even friends or family.

You can spread the virus even if you don’t have symptoms.

31/03/2020 8:33pm GMT


Supporting elderly and vulnerable customers with priority deliveries

We are working hard to ensure we can offer priority heating oil delivery slots for elderly, disabled and vulnerable customers in this challenging time.

We’ve already been able to identify some of our elderly or vulnerable customers through the information that we have about them. But we know that we haven’t identified everyone.

If you are over 70 years of age, or you are within the UK Government’s classification of a vulnerable person, you can get access to priority home delivery slots by registering online. You can register for yourself or someone else and the details will be valid for any of NWF Fuels brands.  (Bassett Fuels, Broadland Fuels, Browns of Burwell, Caldo, Consols Oils, CP Fuels, Darch Oil, Dragon Petroleum, Evesons, Fuel Oil Supply, G Thomas & Sons, Home Counties Fuels, JW Keep, Knutsford Oils, Leighton Oils, Lincolnshire Fuels, Malpas Oils, Martlett Fuels, Midlands Fuels, Preston Fuels, Ribble Fuel Oils, Staffordshire Fuels, Swan Petroleum, T. Splitt)

The UK Government’s list of those who are at increased risk of severe illness from coronavirus (COVID-19) includes those who are:

Register for priority deliveries


13/03/2020 12:16pm GMT


Statement on Coronavirus (COVID-19)

We are continuing to monitor the situation and the government’s guidance in relation to COVID-19 (Coronavirus). Our priority remains the health and safety of our employees, customers and the communities which we serve. We will continue to evaluate all aspects of our business to ensure we can maintain operations while reducing the risks for all concerned, this includes changes to our operating procedures, such as taking steps to prevent face-to-face contact. We hope you will agree that this precautionary measure is appropriate and your cooperation during this period will be appreciated.

We would like to reassure you that we are well prepared when it comes to supply resilience. We have a very strong infrastructure in place, with an extensive supply network that we can call upon.

We will continue to assess this situation as it develops and will respond accordingly to any changes and updates to government guidance. We remain in active communication with our suppliers and will continue to keep you, our valued customers, fully informed of anything you should be aware of with regard to our operations.


Any future updates will be added to this page.