Can I buy kerosene from a petrol station (UK)?

If you require less than 500 litres, you can also purchase kerosene oil directly from the pump at the majority of petrol stations.

graham, Author at NWF Fuels

Heating oil delivery – all you need to know

When you’re looking for a heating oil provider, it’s important to choose a supplier that is equipped to meet your needs, whether you require a small home delivery or a large quantity of fuel for your commercial premises.

Here at NWF Fuels, we deliver a comprehensive range of fuel, lubricants, and AdBlue, plus everything else you might want for your fuelling needs, to domestic, agricultural, commercial, and retail customers, throughout England and Wales.

If you’re looking for heating oil delivery in your area, here are the answers to some of the most frequently asked questions:

Is heating oil safe to use?

When should I order my heating oil?

How much heating oil should I order?

How long does heating oil last?

Do you offer heating oil delivery near me?

Who delivers my heating oil?

How much will my heating oil delivery cost?

Will I receive my heating oil during busy periods?

How does home heating oil delivery work?

Can I pre-order oil?

What do I need to do to prepare for my first delivery?

Do you have to be in to receive a heating oil delivery?

Can you use a hose that runs through my house to reach the tank?

Do you offer emergency/next-day delivery?

How will I know how much oil you have delivered?

What is the cheapest month to buy heating oil?

How long will I have to leave my boiler off after an oil delivery?

What is the minimum heating oil delivery in the UK?

Do I need a smart monitor?

Heating Oil Delivery FAQs

Is heating oil safe to use?

Yes, heating oil is extremely safe – in fact, it’s considered the safest type of domestic heat.

When should I order my heating oil?

We’d recommend, ordering your next top-up of heating oil once you’re down to around a quarter of a tank. However, during busy periods, it can be worth ordering earlier.

How much heating oil should I order?

The amount of heating oil you will need depends on the size of your tank, as well as how much oil you have left.

You can find out more here or speak to our team for further advice when ordering.

How long does heating oil last?

Once you’ve taken delivery of your home heating oil, the amount of time it will last for will depend on a number of factors, including the size of the tank, tank maintenance, and seasonality.

On average, however, heating oil in a residential tank will last between 18 and 24 months. Find out more here.

Do you offer heating oil delivery near me?

Yes! We have a network of local depots throughout England and Wales, meaning we’re able to deliver to you, wherever you are. This also means that our drivers have extensive local knowledge, making the delivery process as seamless as possible. Find your local depot here.

Who delivers my heating oil?

When you order from NWF fuels, our award-winning drivers are responsible for delivering your heating oil directly to your domestic or commercial premises.

Armed with the latest qualifications and fully committed to continuous training, our dedicated and highly experienced drivers take pride in everything they do, ensuring they meet the highest standards when delivering to your home and commercial premises.

We are a leading supplier of high-quality fuels in England and Wales and have a network of depots strategically located throughout the UK. We are dedicated to delivering fuel to homes and businesses in a safe, reliable, and timely manner.

How much will my heating oil delivery cost?

That will depend on how much oil you need – find out more about heating oil prices here or get a free quote here.

Will I receive my heating oil during busy periods?

Yes. You will always have access to our extensive supply of fuel, which is stored in every region to guarantee you will receive your home heating oil without any problems, even during periods of high demand, such as the winter months.

How does home heating oil delivery work?

Once your order has been received, the oil will be collected from your local depot in a tanker truck and delivered directly to you.

We offer a variety of depot options in England and Wales, catering to the diverse needs of our customers. These include small and large depots, as well as specialised facilities for different fuel types. Our depots are also equipped with advanced technology to ensure efficient and dependable fuel deliveries.

Can I pre-order oil?

If you join our Priority Club, you can ensure that your oil never runs out, while taking control of your fuel monitoring and spending. Priority members are given a free smart tank monitor, so you can pre-order and ensure you never run out of oil. Find out more here.

What do I need to do to prepare for my first delivery?

Before you receive your first heating oil delivery, you should complete the following checks:

Check the label on your boiler
Always check the size of your tank
Check the oil levels in your tank.

Get a Heating Oil Quote >>

Do you have to be in to receive a heating oil delivery?

No, providing your central heating tank can be accessed easily we can deliver whether you’re home or not.

Can you use a hose that runs through my house to reach the tank?

Unfortunately, we are not able to deliver fuel to oil tanks that require the hose to run through a residential space, other than a garage. Please speak to our team if this will cause an issue with your delivery.

Do you offer emergency delivery / next-day delivery?

We offer an emergency heating oil delivery service to deliver urgent top-ups straight to your tank. Thanks to our network of depots, we have a robust supply chain and coverage nationwide, so we have the fuel and get your emergency fuel delivery to you, wherever you are and whenever you need it.

For an emergency fuel delivery, call us on 01829 260900 or start your order online by clicking here.

How will I know how much oil you have delivered?

We have the latest metering systems on all our vehicles (fully approved by HMRC and Trading Standards) so there is never any confusion about how much oil we have put into your tank.

What is the cheapest month to buy heating oil?

Heating oil is generally cheapest between April and September as demand is low during these months.

How long do you have to leave the boiler off after oil delivery?

Once you’ve received your heating oil delivery, you should ensure your tank remains turned off for at least 30 minutes to allow any sediment to settle.

What is the minimum heating oil delivery UK?

The minimum heating oil delivery in the UK is 500 litres. This is a legal requirement set out by the UK Weights and Measures Authority.

Call us on 01829 260900 >>

Do I need a smart monitor?

There is no requirement to have a smart monitor on your oil tank, however, it will make delivery easier. Using a smart monitor, we can remotely monitor your fuel tank level and set up alerts to our local depot when your levels are getting low. This means we’ll be able to route a load to your tank whenever it’s needed, ensuring you never run out of oil.

Click here to find out how you can join our Priority Club and get a free smart monitor for your oil tank.

Why buy from NWF Fuels?

NWF was founded in 1871 as a farming cooperative, serving farms with feed and grain. We started to deliver fuel to our customers in 1950, when ploughs started being pulled by tractors and oil heating started to replace coal.

Today, we are a dedicated fuel and lubricant business with a modern fleet of over 155 vehicles, making us the third largest in the UK. We operate from our local depot network, strategically located across England and Wales and supply a comprehensive range of fuel, lubricants, and AdBlue to domestic, agricultural, commercial, and retail customers across the UK.

But what makes NWF Fuels different to other fuel companies? It’s the attitude of the people within NWF Fuels that really makes the difference. Each sale and distribution centre is run as an independent unit, with the local manager enjoying a high level of autonomy. On top of being experts in customer service and going the extra mile every time, we track all of our tankers to ensure the highest level of service. This means we always know exactly where your delivery is.

We also have the latest metering systems on all our vehicles (fully approved by HMRC and Trading Standards) so there is never any confusion about how much oil we have put into your tank.

To find out more or to place an order for heating oil delivery, please get in touch with our team.

Contact us now

At NWF Fuels, we understand that your home is your sanctuary, and we strive to make it a haven of comfort. We’re not just about delivering oil; we’re about delivering peace of mind. With our reliable and efficient service, you can bid farewell to cold snaps and welcome the soothing embrace of a well-heated home.

But we’re not stopping there. Our commitment to excellence extends beyond mere deliveries. We’re dedicated to providing an unparalleled customer experience, ensuring your journey with us is nothing short of exceptional. From tailored advice to personalised solutions, our experts are ready to guide you every step of the way.

Get in touch with NWF Fuels today by calling 01829700120, and let us be your trusted companion in turning your house into a warm and welcoming home.

Get a free online quote here.

Where to buy kerosene oil

Also known as paraffin oil, heating oil or 28-second oil, kerosene oil is one of the most popular home heating oils used in the UK.

Efficient and clean burning, this type of oil can be purchased in both small and large quantities and is suitable for both domestic and commercial use.

Here’s our guide to everything you need to know about where to buy kerosene oil.

What is kerosene?

Kerosene oil is a flammable liquid used as fuel for heat, power, and light in both commercial and domestic settings. Incredibly versatile, this fuel is reliable, robust, and cost-effective.

Derived from petroleum, this combustible hydrocarbon liquid is also widely used within the aviation industry, too.

Call us on 01829 260900 >>

Buying kerosene in bulk

One of the benefits of kerosene fuel is that it is widely available to purchase in bulk quantities, however, it’s important to choose a trusted supplier.

A number of different benefits come hand in hand with buying in bulk including:

Make significant cost savings
Increase productivity in commercial settings
Reduce the amount of time spent collecting fuel or waiting for your fuel to be delivered
Remove the risk of running out of fuel.

Who delivers kerosene?

Here at NWF Fuels, we have established ourselves as a trusted supplier of heating oil and commercial fuel across the UK, including kerosene oil.

With a modern fleet of 130 fuel tankers and a strategically located depot network, we supply a comprehensive range of fuels, lubricants, and AdBlue, as well as everything else you might need to fuel your home or business. We deliver throughout England and Wales to domestic, agricultural, commercial, and retail customers.

Our premium kerosene improves the efficiency of your system and can reduce your fuel consumption and CO2 emissions.

By removing the impurities, premium fuels can improve the efficiency of a system, often proving to be very cost-effective over the long term. Premium fuels also typically contain a range of active ingredients that help to maintain healthy performance and prevent negative processes such as sludge buildup or corrosion.

Alongside regular servicing, using premium fuels can increase the lifespan of boilers, engines, and combustion systems, so the key to understanding the value of premium fuels is to look at both long-term efficiency performance and the increase in longevity of the mechanism.

Get a Heating Oil Quote >>

Automating kerosene delivery with an oil tank monitor

Using oil tank monitoring is a great way to make sure that you always have a plentiful supply of kerosene, so you don’t have to worry about arranging last-minute deliveries or going without fuel altogether.

Opting to use an oil tank monitor will also allow your supplier to monitor your fuel usage remotely.

Kerosene heating oil delivery near me

Are you searching for local delivery of Kerosene oil? You’re in the right place. We have branches across the UK and our passionate team has strong local roots, with great knowledge of the local area.

Popular uses of kerosene

Kerosene is used for a wide variety of different purposes, but predominantly for cooking, lighting, and heating in commercial and domestic settings.

FAQs

Does buying in bulk affect the price?

Yes, the unit price of oil tends to reduce when you buy kerosene oil in bulk.

Is next-day delivery available?

We deliver oil 6 days a week as standard and increase this to 7 days a week during busy periods. We are also here to take your call 7 days a week throughout the winter and you can contact your local depot manager at any time.

How do I monitor my usage?

Our smart monitor allows you track your consumption levels via a smartphone app. Using the latest radar technology you can monitor your levels, set alerts to notify you when you are running low or why not join our Priority Club where we will monitor your levels and top you up when you’re running low.

Contact us now

At NWF Fuels, we recognise the significance of your home as a place of solace, and we strive to transform it into a haven of absolute comfort. Our mission goes beyond delivering oil; it revolves around delivering tranquility and reassurance.

Our dedication to excellence extends far beyond mere fuel deliveries. We are committed to providing an exceptional customer experience that surpasses all expectations. Our goal is to ensure that your journey with us is nothing short of extraordinary. From specialist advice tailored to your unique needs, to customised solutions that cater to your preferences, our team of experts is prepared to accompany you every step of the way.

Get in touch with our team today by calling 01829700120 and get a free online quote here.

How to make heating oil last longer

In the current economic climate, many of us are looking to cut costs and save money, especially when it comes to heating our homes.

A heating oil tank is an efficient way to heat your home. But, if you believe that you’re using too much heating oil and don’t understand why, we can help.

We’ve created a helpful guide looking at how you can make your heating oil last longer and understand why you’re using so much heating oil.

Why Am I Using So Much Heating Oil?

The amount of heating oil you use depends on a number of different factors, including the temperature outside, where you live and the demands of your household. If you’re using more heating oil than usual, it could be for one of the following reasons:

Poor insulation

If your home is not insulated sufficiently, it could cause you to use excessive amounts of fuel. Drafts are common in both new and older homes and it’s important that you address any issues with poor insulation. You can do this by ensuring that heat isn’t escaping through windows, gaps around doors, and improperly insulated electrical outlets.

Extreme weather conditions

During the winter months, many households use more heating oil than they would do during the summer months. Colder weather means many of us are spending longer indoors and of course, want our homes to be comfortable, warm, and snug.

Your oil tank

Many people do not realise that, if their thermostat is set too high, it could end up impacting their heating oil usage. Equally, if you have an inefficient heating system, this can also burn through heating oil quickly and therefore increase your oil consumption.

The size of your oil tank will also determine how often the heating oil in your tank needs to be topped up. Larger tanks can hold more oil so are less likely to require frequent refills than smaller alternatives.

How long does heating oil last?

On average, heating oil in a residential tank will last between 18 and 24 months. To ensure your home continues to be warmed efficiently, your oil tank requires regular maintenance to check the oil is clean and flows.

However, the length of time oil lasts in the tank is determined by numerous factors and personal lifestyle choices. Find out more about how long heating oil should last.

Get a Heating Oil Quote >>

How much heating oil do I need?

When it comes to how much heating oil you need, it’s difficult to give a specific amount as it depends on a range of factors, including:

The size of your home
The age of your home
The heating requirements for your household
The insulation quality of your home
How long the heating is on each day, and in which rooms
The quality of your fuel
The efficiency of your boiler
The condition of your tank.

To give you an insight, based on average heating energy consumption, a UK household uses 21,000 kWh of energy each year. This equals approximately 2,000 litres of heating oil. Domestic heating oil tanks typically range from 1,000 litres to 2,500 litres, meaning households usually have to order 3 or 4 times a year to ensure they have enough oil.

How can I reduce the amount of heating oil I use?

If you’re looking to reduce the amount of heating oil you use, there are various changes you can make to reduce your heating oil usage, including:

Adjust the thermostats or the valves on your radiators so that living areas are 20°C and bedrooms are 16°C
Ensure all potential sources of draughts are sealed off
Use a humidifier if the air in your house is dry
Make sure the heat vents and the radiators are free of obstructions
Keep all internal doors closed
Invest in burner maintenance for optimum performance
Premium fuels can improve the efficiency of your boiler therefore using less fuel
Open curtains and blinds during the day to let the sun in
Invest in an energy-efficient burner.

Is my heating oil tank leaking?

If you have noticed that you’re using more heating oil than usual, it could be a sign that your heating oil tank is leaking. However, often heating oil tanks leak steadily so it’s not always noticeable.

One of the first signs that your oil tank is leaking is a distinct smell in the area, which will also affect the smell of your soil. If you suspect a leak, one of the first things you should do is investigate this smell further by digging around your oil tank.

If you discover that the smell gets stronger, address the leak straight away by either dealing with the problem yourself or seeking the relevant help.

Find out more about heating oil tank maintenance and prevent leaks before they happen.

Save money on your heating oil

Despite soaring energy prices, it’s crucially important that, during the winter months, you are able to keep your home or business warm and comfortable.

And there are lots of ways that you can conserve your heating oil and save money on your bills, including:

Buy your heating oil in bulk
Use a local supplier
Stay in tune with the cost of heating oil
Take advantage of payment plans with your heating oil supplier
Insulate your home
Service your boiler.

If you have any questions about home heating oil and how to make your heating oil last longer, please get in touch – our experts will be more than happy to help!

Contact Us Now

Join our community of homeowners who are maximising their oil efficiency and reducing waste. With our simple yet effective strategies, you’ll enjoy cozy warmth while stretching your oil supply further than ever before. Discover how small changes in your home’s heating habits can yield big savings.

From smart thermostat usage to insulation upgrades, we’ve got you covered. Take the first step towards a more cost-effective and sustainable heating solution. Get in touch with our team today by calling 01829700120 and get a free online quote here.

Gas Oil Duty Changes

Update: 15th March 2023

Following an entitlement amendment dated from 15^th March 2023, we are now able to supply rebated red diesel for the following uses:

Premises where the primary purpose is heating non-commercial properties but, to some extent, are used for commercial purposes. This includes accommodation used part-time for bed and breakfast and district heating networks that primarily supply non-commercial premesis
Arboriculture for all forms of tree work that were applicable for rebated diesel before April 2022 including machines and appliances (excluding vehicles) with a use relating to horticulture such as tending parks and gardens
Lifeboats and for generating heat and electricity in lifeboat stations, but not in tractors and gear used to launch and haul lifeboats from the water

Get a Heating Oil Quote >>

What is changing with the gas oil duty changes?

In March 2021, the UK Government announced gas oil duty changes, which mean that as of the 1^st April 2022 the rules on the tax relief of red diesel are changing.

The revision to the current taxation means that many sectors that use red diesel will no longer receive tax relief and will be required to switch to an alternative fuel such as white diesel (DERV), or a greener product in HVO30. Organisations previously using red diesel for commercial heating will also have the option of Prem35.

As of the 1st April 2022, many sectors will now need to use an alternative to red diesel, as they are now being forced to use a different fuel that is taxed at the standard rate for white diesel.

The laws are changing as part of the UK Governments push to achieve a net zero emissions target by 2050. The changes are to encourage the development and usage of cleaner, more sustainable fuels and while this is a positive environmental step it does present a challenge to a wide range of sectors and businesses.

Many businesses may have assessed their usage and planned their transition to an alternative following the gas oil duty changes, but we are aware that there are others that are unsure of whether they remain exempt or not and what the financial implications are to their business in having to switch from red to white diesel.

Who will be affected by the changes?

We are here to help shed light on some of the grey areas surrounding the upcoming changes. If you currently use red diesel in machinery, generators or for heating purposes in the following sectors you will be affected by the changes.

Construction, mining, and quarrying
Manufacturing
Plant hire, transportation/ logistics, waste management
Highway maintenance
Airport activities
Ports and harbour activities

From the 1^st April 2022 we will only be able to supply red diesel to your business if that application is for the sole purpose of the following

Agriculture, horticulture, forestry, fishing and arboriculture*
Flood and snow clearance including gritters
Propulsion of passenger, freight, and maintenance vehicles on rails
Propulsion of commercial boats including passenger ferries, water freight and lifeboat charities*
The powering of machinery (including caravans) of travelling fairs and circuses
Heating and electricity generation for non-commercial premises including homes, places of worship, NHS hospitals, townhalls and permanently moored houseboats*
Amateur sports clubs and community sports centres, golf courses (including activities such as ground maintenance, and the heating and lighting of clubhouses, changing rooms etc.)

*Following an entitlement amendment dated from 15^th March 2023, we are now able to supply rebated red diesel for these uses.

For a full list of sectors and exemptions of use for red diesel you can check on the Gov.uk website or check with HMRC to confirm your exemption status.

Changing to an alternative – what does that mean?

Red diesel is currently used by a number of industries in machinery and equipment, and it makes up for around 15% of the diesel that is used in the UK. However, users currently only have to pay 11.14p per litre as a duty rate in contrast to the 57.95 ppl for white diesel. This means that these sectors are going to miss out on making a saving of 81% when they make the switch. For those sectors that are going to need to make the switch to white diesel then they are clearly going to miss out on savings.

Failing to comply with the regulatory changes can result in heavy fines. It is therefore recommended that your business starts to plan for the transition if you are going to be affected. Here a just a few things to consider:

If you stock red diesel for an application that will be affected by the changes you will need to run the stock down before the 1st April deadline. There is no grace period after this date.
Retain proof of purchase for red diesel to prove that you have not stockpiled red diesel for the intended use after the 1st April
You may require an additional tank to store white diesel and avoid cross contamination of red and white diesel products
If you intend to use the same tank for storing white diesel that once held red diesel, you may be required to flush the tank and supply lines before the 1st April
Check the condition and security of your tanks. Many businesses are targeted for their fuel and fuel theft is expected to increase as more switch from red to white products.
Fuel usage and efficiency can be monitored by using a telemetry device. We can provide the latest radar unit technology to monitor tank levels and set up alerts when running low. This can also help alert you of leaks or theft too

We do offer and can assist in the clearing of tanks and lines if this is something you feel you may need assistance with.

Call us on 01829 260900 >>

What are the alternatives following the gas oil duty change?

Once you have assessed whether your business will be affected now is the time to start planning the switch to an alternative. We have a wide range of products that are suitable replacements:

Standard White Diesel (Derv)
HVO30 – A blended drop-in replacement consisting of 30% Hydrotreated Vegetable Oil (HVO) and white diesel offering a cleaner alternative
Prem35 – an efficient replacement fuel for commercial heating applications in boilers or burners. Prem35 is a cost-effective alternative

Please call your local depot and speak to one of our experts for more information on any of the alternative products. We are here to help you and your business manage the transition if required.

Contact Us Now

At NWF Fuels, we’re committed to keeping you informed and helping you make informed decisions. Take advantage of our expert knowledge and experience in the fuel industry. Our team is here to answer your questions and provide tailored solutions that align with your specific needs.

Don’t miss out on the opportunity to optimize your fuel strategy and maximize savings. Get in touch with us today by calling 01829700120 and let us navigate the complexities of gas oil duty changes for you. With our trusted guidance, you can stay ahead of the game and stay focused on what matters most – growing your business.

Get a free online quote here.

More information

Gov UK – Reform of red diesel and other rebated fuels entitlement
https://www.gov.uk/government/publications/reform-of-red-diesel-entitlements/reform-of-red-diesel-and-other-rebated-fuels-entitlement

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Are Premium fuels worth it?
Hydrogenated Vegetable Oil (HVO)
FAQS – Kerosene

How do Home Heating Oil Users Benefit from the Alternative Fuel Payment?

UPDATE 12/04/2023

The government has extended the window for oil-heated homeowners applying for their £200 domestic “Alternative Fuel Payment” (AFP).

Previously the eligibility window was set from September 2022 but has been extended to June 2022 to accommodate occupants that purchased fuel in bulk ahead of winter.

This means that if you have not yet received a £200 alternative fuels payment, but have proof of spending at least £200 on home heating oil since June 2022, then you could be entitled to the energy bill support.

Most people will automatically receive the payment as credit on their electricity bill. However, if you have not received the payment automatically you can use the AFP application portal until the end of May 2023.

UPDATE 06/02/2023

Further information has now been released to confirm a payment of £200 will be made to contribute towards the cost of heating your home. Payments will begin to be released from February via your electricity supplier or the government. A statement from the trade association UKIFDA said:

“The £200 payments will start 6th February 2023, with most customers receiving the payment automatically as a credit on their electricity bill within the next month. The government has provided electricity suppliers with a list.

A small minority of customers, including those living in park homes or on houseboats with no direct electricity supplier and those on the gas grid but without a gas connection and using heating oil, will need to apply to the Alternative Fuel Payment Alternative Fund (AFPAF) via an application portal on the government’s website https://www.gov.uk/ which will open later in February”.

You can find more information here: Households, businesses and organisations off the gas grid to receive energy bill support over the coming weeks – GOV.UK (www.gov.uk)

We fully support this advice, and it echoes the advice we give below.

Get a quote for home heating oil

UPDATE 13/10/2022

UKIFDA, the industry body for the distribution of liquid fuels, has met with the government about the targeted support payment for heating oil households. This support is now known as the “Alternative Fuel Payment” (AFP) and will be applied directly to eligible customers’ electricity bills this winter. They have advised strongly that customers do not delay if they need heating oil:

“Inevitably this [£100 support] will take some time, so we strongly recommend that customers do not wait if they need heating oil. We are working closely with the government to find a solution and ensure that heating oil households receive their £100 as soon as possible.

UPDATE 18/11/2022

In his Autumn Statement on 17th November 2022, Chancellor Jeremy Hunt announced that the Alternative Fuel Payment (AFP) for domestic customers would be doubled from £100 to £200. The government has said that this will be applied as a credit to electricity bills but they have not confirmed when this payment will be made to available to eligible households. We advise that you do not delay your heating oil order – click above to get a quote and place your order now.

UPDATE 19/12/2022

The government has announced today that the £200 Alternative Fuel Payment will be made in Northern Ireland in January 2023 and in Great Britain in February 2023. This will be distributed as a £200 credit to electricity bills. For those without an electricity supplier, an online portal will be available in February 2023.

The government announced in September 2022 that we would receive help towards the increasing costs of gas and electricity bills. However, there has been some uncertainty around whether users of home heating oil will be able to access similar funding to help heat their homes.

In this short guide, we are going to cover what the Energy Price Guarantee is and what it means for you, whether there will be any equivalent help for home heating oil users, and some tips to help you with your home heating oil this winter.

What is the Energy Price Guarantee?

In the announcement from the government on the 8^th September, several measures were announced to combat the rise of energy costs for households in the form of an Energy Price Guarantee, as well as plans to increase national energy supply and resilience, and meet the target of the UK becoming a net exporter of energy by 2040.

Standing charges will remain in line with the levels set by Ofgem for the default tariff cap from 1^st October 2022 – this is 46p per day for electricity and 28p per day for gas for a typical dual fuel customer paying by direct debit.

This will cap energy bills at £2,500 for a typical household until April 2023, based on the median average usage for all properties across the UK, at which the cap will be raised to £3,000 (as announced by Chancellor Jeremy Hunt in his Autum Statement)

The Energy Price Guarantee limits the amount you can be charged per unit, so your exact bill will be based on the amount you use – if you use more than the average, you will pay more than £2,500, and if you use less, you will pay less than £2,500.

This is a saving of over £1,000 for the typical household, as the price cap announced by Ofgem was due to rise to £3,549 on 1^st October 2022 (an 80% increase on the current cap of £1,971).

Get a quote for home heating oil

Will I still receive the £400 from the Energy Bills Support Scheme?

The Energy Bills Support Scheme (EBSS) announced by the government earlier this year is still in place. This will provide support to every household in the form of a £400 grant applied to your electricity bill (electricity was chosen as the electricity grid is more extensive than the mains gas network, so the help will reach more people more quickly). This will be paid in monthly instalments from October 2022 – March 2023 (£66 in October, and £67 each month afterwards).

You do not need to apply for this grant, and you do not need to pay it back.

How this is paid to you will depend on how you pay for your electricity, so please contact your electricity supplier or visit their website to find out more information.

The government has confirmed that further funding will be available to provide equivalent support for the 1% of households who are not eligible for this grant. This includes households without a domestic electricity meter or a direct relationship with an electricity supplier (e.g. park homes, houseboats, or living ‘off-grid’).

If you usually receive a Winter Fuel Payment, this still applies – you will receive that payment this winter.

Does the Energy Price Guarantee Apply to Heating Oil households?

The Energy Price Guarantee does not include households that use heating oil to heat their homes as it only applies to those who are on the grid.

However, the government announced that those households using home heating oil would receive “equivalent” support, ensuring that they wouldn’t miss out on the benefits that electricity and mains gas customers will receive:

“For those using heating oil, living in park homes, or those on heat networks, we will set up a fund so that all UK consumers can benefit from equivalent support.”

Liz Truss

The government announced on 21st September 2o22 that households not eligible for the Energy Price Guarantee will receive alternative targeted support to help with the cost of energy bills (now called the Alternative Fuel Payment). This was announced alongside Energy Bill Relief Scheme for businesses, charities, and public sector organisations.

What is the Alternative Fuel Payment?

The Government announced on the 12th October 2022 that the targeted support for households not on mains gas (which includes those using home heating oil) is now called the Alternative Fuel Payment (AFP), and that this payment would be applied as a credit to the electricity bills of eligible households this winter.

The government has said that it will “continue to monitor the prices of…heating oil, and will consider further intervention if required to protect UK households from extraordinary fuel prices.”

UPDATE: In his Autumn Statement on 17th November 2022, Chancellor of the Exchequer Jeremy Hunt announced that the Alternative Fuel Payment for heating oil households will be doubled to £200 to help with the rising cost of bills.

The government has said that the Alternative Fuel Payment will be made available to home heating oil customers in February 2023, so our advice to you is to continue to purchase your heating oil as usual, and not to delay ordering.

Get a quote for home heating oil

What if I don’t have an Electricity Supplier?

The government has said that those who do not receive the AFP due to not having a relationship with an electricity supplier will not miss out. They will receive £200 through an AFP Alternative Fund via a designated body. The government has said that customers will be able to apply by an online government portal in February 2023.

Will There be Government Funding Available to Help with My Home Heating Oil Bills?

Whilst the government didn’t give specific details in their statement on the 8^th September, the Prime Minister said that there would be a discretionary fund available for those homes that are not part of the mains gas network.

The government then announced on 21st September 2o22 that households not eligible for the Energy Price Guarantee will receive targeted support to help with the cost of energy bills. On 12th October 2022, they announced that the £100 payment, now called the Alternative Fuel Payment (AFP) would be applied as a credit to the electricity bills of eligible households. On 17th November 2022, Chancellor Jeremy Hunt announced that this support would be doubled to £200.

The government has said that this payment will be made in February r. We are awaiting government advice and consulting with our industry body, UKIFDA, so that we have the most up-to-date information available.

We will be able to provide more information as soon it is made available – please continue to check this page and follow us on social media for further updates.

However, you will still receive the £400 EBSS grant (mentioned above) to help with your household bills.

Our Advice for Home Heating Oil This Winter

In the meantime, here are a few top tips from us to help with your home heating oil this winter:

Don’t Delay – Top Up Before Busy Periods

As the days and nights get colder, the demand for home heating oil increases. The price also increases during periods of high demand, so ordering your heating oil before the busy winter period will help to keep costs down. If you delay your heating oil order, you run the risk of running out and needing to order during busy periods, which could cause delays as demand increases.

Join The Cold Weather Priority Initiative If You Are Eligible

NWF Fuels is a member of the Cold Weather Priority (CWP) Initiative, which is a scheme to identify and prioritize customers aged over 75.

You are eligible for the scheme if your household has at least one member over 75. You simply just need to tell us when you order.

Join a Payment Plan

Having a direct debit payment plan in place is a really good way to offset the cost of your home heating oil and save for your next top-up. By splitting up the cost of your home heating oil into manageable monthly payments across the year, you will have the peace of mind that your bills are under control and that you have some funds in your account if prices rise.

At NWF Fuels, we offer two kinds of payment plan – our Budget Plan and our Priority Club, both of which allow you to spread the cost of your heating oil.

Upgrade to Premium Fuels If You Can

Upgrading to a premium home heating oil helps to increase boiler efficiency and helps to keep your heating system healthy. This results in a greener, cleaner burn and will enable you to get more out of your tank, saving you money over time.

If you join our Priority Club, we will upgrade you to premium home heating oil for free.

Keep Up to Date with Heating Oil Announcements

As the discretionary support fund for home heating oil users has only just been announced, there is not much information available right now. Keep checking our website, and we will be able to update you as and when the information is made available to us by the government, keeping you in the know.

Contact Us Now

Take control of your home heating costs today with NWF Fuels’ Energy Price Guarantee. We’re committed to offering you the best value for your money, so you can enjoy a warm and cozy home without worrying about skyrocketing bills.

Say goodbye to the uncertainty of fluctuating energy prices and say hello to peace of mind. Join our satisfied customers who have already saved on their heating bills. Don’t miss out on this exclusive offer! Get in touch with our team by calling 01829700120.

Get a quote for home heating oil

Heating Oil Smart Monitor

Heating oil smart monitors – why you need one!

We all live in a fast-paced world and much of our lives is automated, providing efficiency, peace of mind and simplicity. When it comes to heating oil, it’s something that you take for granted but when it runs out, you soon realise how much you rely on it. Whether it’s in a domestic setting, a commercial setting, agricultural or retail, when you run out of heating oil, you soon understand the problems that you face but this doesn’t have to be the case with a free heating oil smart monitor.

What is an oil tank monitor?

An oil tank monitor measures the depth of the oil in your oil tank. This allows you to know if your oil fuel levels are adequate for extra peace of mind.

Monitoring your oil tank level helps you keep warm in the cold, keep track of oil usage, and identify issues in the fuel tank at an advanced rate. One of the best ways to monitor your oil levels is through digital monitors. Digital oil monitors can be accessed via smartphones and tablets which gifts you the ability to easily view your oil tank levels.

As a member of our priority club, you will receive a free oil tank monitor that we will install and remotely observe to ensure your oil does not run out. Our oil tank monitors will alert and inform you when oil gets low as well as any sudden drops that could indicate a leak or theft.

How can you avoid running out of heating oil?

We invest in technology that improves and enhances the way that people use oil. We understand that running out of heating oil is an inconvenience but we believe that making life simple is key.

Running out of heating oil during the dark depths of winter, or in fact, at any time of year can be upsetting. With our priority account, you can change all of that. Through a priority account, you can transform how you use oil with an Oil Fox heating oil smart monitor. It gives you the ability to remotely check your tank levels and it removes the need for active management, similar to being on main gas, as we take care of topping up your tank when it needs it.

Tracking your heating oil levels

Ultimately, it’s about ensuring that your system can keep up with demand. Without oil, it cannot do that but that’s where we are on hand to ensure that we continue to keep you well-supplied with heating oil when you need it. An oil tank monitor allows you and us to accurately and efficiently monitor your tank levels without the need to look at your tank. We never want customers to run out and that’s why our priority account is designed to help meet demand, allowing us to efficiency schedule oil drops when we’re in the area.

OilFox heating oil tank smart monitors can connect to both mobile signal towers and WiFi to ensure that daily usage readings are sent to your app. The app can then provide you with an overview of you current tank level and consumption rate over time. To ensure that your OilFox unit remains active, there is a requirement for an on-going data subscription. This is similar in many ways to data subscription charges for mobile phones, however the cost is significant lower, at just 20p per day which equates to £6 per month. This cost is factored into your monthly direct debit arrangement, so there is no need to make any additional payment to us and your direct debit covers the cost of your fuel throughout the year along with the data connectivity charge.

Managing heating oil levels

If you have been keeping an eye on your heating oil levels personally, you are undoubtedly well aware of how crucial it is to do so. We have the necessary technology and a team of specialists that can tell when your levels are getting low. You can take a hands-off approach with the help of an oil tank sensor, which guarantees that you won’t ever run out of fuel again.

Although smart monitors are a future technology, we think that our clients have the right to use them now. Additionally, besides just our Oil Fox heating oil smart oil monitor, our priority account provides you with a lot more. Oil will be available when you need it, but you may also save money thanks to eco deliveries’ effective routing. Overall, the way you will check your oil levels is evolving, and we are at the forefront of that change.

Take the hassle out of ordering heating oil

If you are someone who actively monitors your own oil tank levels then there is every chance that you have been faced with situations where you have either run out or come close. This is a situation that can be avoided with ease because a heating oil smart monitor can transform the way you manage your oil levels.

Using state of the art technology, we will remotely monitor your fuel tank level. We’ll set up alerts to our depots when your level is getting low, allowing us to route a load to your tank when it’s required.

How does it work?

Join our Priority Club – just fill out a quick form
Get a FREE smart monitor for your oil tank
Once activated, download the app to your smart phone
Get peace of mind that we’re monitoring your tank and will re-fill it before you run out

As well as having the guarantee to never be left without oil in your tank, when you sign up to the priority club, you will receive a free tank telemetry unit. The unit will be professionally installed by our in-house installation team, meaning you have the peace of mind your device is set up correctly.

To make payments simple, you pay for your fuel with direct debit payments and have access to your digital consumption chart through the easy-to-use smartphone app.

Priority club cost savings

Not only do you get all of these great benefits, but you will also get the cost savings passed onto you directly, through our Eco deliveries, avoiding demand inflated or surge pricing.

Oil tank monitors vs oil tank gauges

Oil tank monitors remotely and accurately measure and monitor the fuel levels in your tank to ensure the oil does not run out. Using updated technology oil tank monitoring systems can identify when oil levels are low and ensure they are refilled before disaster strikes.

The digitalised nature of oil tank monitors allows you to be notified and alerted of any problems and issues with your oil tank in real time. As part of the priority club, NWF Fuel will monitor your tank for that extra peace of mind.

Oil tank gauges are located in your oil tank and are usually easy and clear to read. They display the level of fuel remaining in the tank, usually indicated by a red marker, rather than the number of litres. Although they do not provide an exact measure of oil in the tank, they give a good indication of oil levels.

To find the exact amount of oil remaining in the tank using an oil tank gauge you will need to use an electronic gauge or conduct a manual reading.

Benefits of a heating oil tank monitor

It is important to continually monitor your oil levels to ensure you do not unexpectedly run out. Heating oil is a great way to keep warm but there are also many additional benefits.

Detects problems at an advanced rate

The automated nature of an oil tank monitoring system means that you and the fuel supplier are notified immediately of any problems or issues in the regard to the oil levels and tank.

Oil monitors can quickly identify sudden fuel level drops that may indicate a leak or theft and automatically sends notifications when oil levels get low to avoid disaster.

You won’t run out of oil

Oil tank monitors come with the guarantee that you will never be left with no oil in the tank. The oil tank sensors will identify low fuel levels and notify you and the fuel supplier with enough time to reload before you hit empty.

Automatic top-ups

When the monitoring system informs you and the fuel supplier of a low fuel level alert, fuel is automatically dispatched from the depot and routed to your tank.

Fuel will only be delivered to your oil tank when necessary, so you heat your home at an affordable and efficient rate.

What features should I look for in a monitor?

Easy to monitor

Being able to easily monitor oil levels in real-time at your convenience is an essential factor when installing an oil tank monitor. Viewing fuel levels on a mobile device makes it a simple and straightforward process meaning you will always have an accurate idea of your oil consumption and costs.

Automatic updates

Receiving automatic updates regarding fuel levels and fast alerts to oil problems relieves pressure and provides extra peace of mind. As a priority club member, you can eliminate all stress by allowing your fuel supplier to observe oil levels and distribute more when needed.

Can your distributor monitor levels remotely?

At NWF Fuel, all of our heating oil smart monitors measure oil levels remotely and can be monitored via your smartphone from the sofa. Our oil tank monitors remove the hassle of oil heating and provide you with comfort and confidence regarding your oil tank levels.

As a priority club member, you will receive a free smart monitor for your oil tank that is professionally installed and monitored by one of our expert team members. Once activated, you can remotely monitor your oil levels from any location you wish.

More about Oil Fox

Have a question that you can’t see the answer for? Contact us and let us know.

Cold Weather Priority Scheme

Over 75 age group can receive their orders as a priority and in particular, during the winter months

For those over the age of 75, the cold weather can pose problems, especially for those who might be living in rural areas. During the winter months, temperatures can drop extremely low and that can increase the potential of illness or pose a risk to life.

However, to ensure that the elderly receive the fuel that they need in order to remain warm, healthy and safe, the Cold Weather Priority (CWP) scheme has been put in place.

Why is the Cold Weather Priority Scheme required?

Historically there has been an increase in the number of winter deaths that have occurred as a result of cold weather. A large number of those deaths have been completely avoidable. In fact, it has been found that around 80% of those were avoidable but only if they had access to the fuel and the heating that they desperately need.

This is a growing problem and as we have changing weather patterns there is the potential for winters to become harsher, it’s important to take action now. What this initiative offers is the chance for those who are 75 and over and at risk to be identified, so they don’t get left behind. This means that NWF, and all of our brands, will ensure that the over 75 age group receive their supplies as a priority and in particular, during the winter months.

How Does the Scheme Work?

Essentially, it is a fairly simple and direct initiative as it means that those who are over the age of 75 can apply to join the scheme, with the aim of looking after them when it comes to heating oil. Any existing customers will receive a notification from us about their eligibility to join the scheme.

People over 75 years age need further support when it comes to obtaining the fuel they need and to ensure they receive it, this initiative aims to achieve that.

This is not just an initiative for those who live alone and are aged over 75 as it is also open to those who are living with someone who is aged 75 and over.

The Importance of the CWP Initiative

The initiative ensures that the responsibility for ensuring those over the age of 75 receive the fuel they need is taken care of. While many elderly residents might not consider themselves a risk, there is the potential for the cold weather to force them to fall ill or even pass away, something that can be completely avoided.

It is a proactive approach to a known problem and prioritising these individuals will ensure that a solution is found. The aim to ensure fuel is easily accessible and that everyone can receive the fuel they not only require but also desperately need and that’s where this initiative aims to make a difference.

If you have any questions about the Cold Weather Priority scheme, please contact us.

Priority Club

We also offer a scheme called the Priority Club, that enables us to remotely monitor your fuel tank contents and usage via our smart telemetry device, and guarantees you’ll never run out of fuel.

Priority Club members will benefit from a FREE upgrade to our premium Kerosene, our higher specification heating oil and easy monthly direct debit payments.

You can also monitor your own usage from our smartphone app, or we can monitor it for you, giving you complete visibility.

You can get all of these benefits, plus a free smart monitor with professional installation, for just £6 per month.

MORE INFORMATION ABOUT OUR PRIORITY CLUB

What’s happened to the price of oil in the USA

What’s happened to the price of oil in the USA and what impact might it have on other markets

Premium fuels

Are Premium fuels worth it?

Most home heating fuels are refined from crude oil and their characteristics vary during the refining process which creates impurities. Premium fuels help eliminate these impurities but do not alter your home heating oil’s chemical properties.

By removing the impurities, premium fuels can improve the efficiency of a system and can be very cost-effective over the long term. Premium fuels often contain a range of active ingredients that help to maintain healthy performance and prevent issues such as sludge build up or corrosion that can lead to munch larger and more expensive issues later on. Using premium fuels alongside regular annual servicing can increase the lifespan of boilers, engines and combustion systems, so the key to understanding the value of the premium fuels is to look at both long term efficiency performance and the improved longevity of your boiler.

Introducing Premier Pure Premium Fuel

This is domestic kerosene that is used for heating purposes. Usually, it is fragranced for those that live in environments that are sensitive to fuel scents. Premier Pure has been made to make sure that homes get the top quality premium kerosene that serves them well.

About Premier Pure

Premier Pure premium fuel is known to lower to amount of carbon emissions
It is effective oil in preventing the formation of sludge in the heating boilers
While using Premier Pure premium fuel, your boiler will be protected against problems that require frequent repairs
Most fuels lead to the build-up of deposits, especially around the heat exchanger surfaces and around the nozzles. However, with Premier Pure premium fuel, the deposits will not build up in the same way
This type of oil is known to improve the efficiency of the operating systems
Premier Pure premium oil can improve the lifespan of your heating system. It is made in a way that boosts thermal efficiency and cuts down on soot and carbon in your tanks
Premier Pure used alongside a blend of fuel stabilisers, chemicals, and lubricants will reduce wear and tear and ensure your system will last longer

What are the key Premier Pure premium fuel components?

The following are the main components of Premier Pure premium fuels:

Detergents
Dispersants
Metal deactivators
Anti-oxidants
Corrosion inhibitors

The fuel stabilisers and dispersants are very crucial components in the oil. The fuel stabiliser helps in inhibiting the formation of deposits when the fuel is heating up. The dispersants make sure that the tiny deposits are formed to exit through the nozzle and are completely burnt. Thus, these two powerful additives combined ensure that deposits won’t build up on the heat exchanger surfaces or even the nozzles.

The metal deactivator is used to cut down on fuel degradation, which is usually caused by metal interaction in the fuel system. The lining of the heating systems is often lined with copper, making the oil darken and degrade when both come into contact.

Corrosion inhibitor is purposely created to prevent wear and tear that may form in the heating systems. Thus, with Premier Pure, your heating system will have fewer rust deposits, and the metals will last longer.

The detergents used give the fuel a fresh smell when burnt.

Benefits of Premier Pure

Premier Pure is domestic kerosene available with added fragrances that give a fresh smell in environments sensitive to foul odours from fuels.
Lower carbon emissions. Premier Pure burns at 95 percent or more efficiently thus limiting the amount of carbon that is released to the environment.
Premier Pure increases the shelf life since the fuel does not degrade.
Since the system does not rust, you do not have to replace its parts regularly. Thus, by using Premier Pure service problems are reduced and the heating system serves you better and for a longer time.

Everything you need to know about boilers

A boiler system is purposely designed to heat the water inside a tank that supplies it hot through pipes. The boiler can also supply steam from the boiled water via pipes and radiators to release warmth. Most boiler systems in a residential setting are hot water heating systems. During the cold months of winter, both the hot water and steam producing boilers are excellent hearing systems to supply you with warmth.

Typically, a boiler sits on a burner and the burner burns fuel to release heat. Many boilers use natural gas, which is usually piped to the homes directly. However, often in rural area, natural gas lines do not serve most of the residences and so oil boilers are common.

Evaluating different types of boiler systems

There are three main types of boilers, system, heat only and combi. System boilers produce hot water for a storage cylinder which is used to for central heating. System boilers, unlike conventional boilers, take water in via a direct supply from the mains. A heat only boiler, also known as a regular or conventional boiler, usually has two tanks, a hot water cylinder and the actual boiler, situated in an elevated space such as a loft.

The third type of boiler, a combination or combi boiler, is supplied directly from the water mains. This means that you won’t need a hot water storage cylinder or a water storage tank as with other systems. When you use the hot water tap with a combi boiler, the gas burner is ignited and a heat exchanger transfers the energy to the water, which allows hot water to be generated almost instantly.

One of the key considerations when purchasing a boiler system is the system’s operating efficiency. The level of efficiency of your heating system will depend on the percentage of fuel that is used to create heat. Thus, a more efficient heating system translates to more savings on heating costs.

While evaluating a heating system’s efficiency, there are two common types, standard systems and high efficiency systems. Standard boiler systems are less energy efficient, usually operating at around 84 percent of maximum in efficiency levels. Standard boilers are also less costly in terms of upfront costs compared to high efficiency systems. High efficiency boiler systems are classed as having an efficiency that is more than 90 percent.

Still want more? For more information about the different types of boilers we recommend the Which? article “What are the different types of boiler?”

What makes a boiler high efficient?

A boiler works by heating water, conducting the hot water through pipework, radiators, radiant floors systems, or a coil. However, what makes some boilers high efficiency is that they trap any heat that tries to escape back into the system. In contrast a standard efficiency boiler allows the heat to be lost in the process of conducting.

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